Customer Service

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    Comprehensive services for customers both at home and abroad

     

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    Overall Service System


    Complete Service Resources -- Well-trained staff; perfect regional service network; sufficient reserves of spare parts; fast service response.


    Housekeeper-style & Value-added Services -- Adhere to comprehensive and whole-process service concept; provide consulting, engineering, maintenance, spare parts, training and other services from customers’ perspectives.


    Focusing on Customer -- Provide plant training, on-site training and systematic training according to customer demand; offer special “safeguard” service regularly for equipments when required; periodic site inspection or door-to-door visit; renovate according to users’ requirements; full warranty of spare parts supply freely within a year after line acceptance and maintenance during the whole service life of Zhongchen products.
     


    Domestic After-sales Service:

    Tel: +86-551-62552069 (After-sales Service Dept.)

    Fax: +86-551- 62552001

    Email:  [email protected]

    Address: No.206, Jinxiu Avenue, Economic and Technological Development Zone,

    Hefei 230601, Anhui, PRC.  


    Overseas After-sales Service:

    Tel: +86-551- 62552070 / 62552071 / 62552083

    Fax: +86-551- 62552001

    Email: [email protected]

    Address: No.206, Jinxiu Avenue, Economic and Technological Development Zone,

    Hefei 230601, Anhui, PRC.